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Michael Gallagher
Business Continuity Management
Michael Gallagher
Business Continuity Management refers to the author of “Business Continuity Management:
How to Protect Your Company from Danger” This appears to be
a very good reference book for organizations going through the BCM
cycle.
Michael Gallagher
Business Continuity Management - Contents
This is the contents
list:
Chapter
1
- What is business
continuity management (BCM)?
- The evolution of BCM
- Impact of Y2K on BCM
- Relationship with
risk management
- Relationship with
the emergency services
- Case study : Enron -
risk management failure on a massive scale
Chapter
2
- Why do I need BCM?
- Impact of Turnball
- Impact of the
Foreign Corrupt Practices Act
- NASD proposals
- FSA
- HIPAA
- Privacy
- Data protection -
Europe
- Regulation and
business continuity
- Case study : Eli
Lilly and Prozac.com website subscribers
- Reputation
- Case study :
Ford/Firestone tire recall
- BCM is not just for
large organizations
- Are you ready?
Chapter
3
- But we have
insurance
- We have insurance
- Case study :
Argos - the internet "£3 TV"
offer
- Understand the
insurance cover
- Impact of September
11
- Relevance to BCM
Chapter
4
- Good BCM - not token
BCM
- BCM - a simple
process
- Is BCM expensive?
- BCM is positive and
inclusive
- Co-operation
- People issues
- Comprehensive
approach
- Common weaknesses in
business continuity planning
Chapter
5
- How do I get
started?
- BCM working group
- Business impact
analysis
- Use of consultants
- Questions for the
CIO or IT Director
Chapter
6
- Preparing the plan
- Simplicity can be
key
- ABC business
continuity plan
- Departmental plans
- CPE/FEMA business
continuity plan
- Crisis command and
control centre
- Don't do other
people's plans
- Vital records -
non-computer
- Communications and
public relations
- Restoration program
- Features of a good
plan
Chapter
7
- Ensuring ongoing
success
- Updating and
auditing the plan
- Exercising the plan
- Training and
awareness
- BCM must not be an
isolated function
- BCM does not end
- Case study : King's
Cross underground fire
Chapter
8
- E-business and
information technology - major risks
- Background
- Case study :
Microsoft - loss of service to 10 million customers
- Protecting IT
- Case study :
KPNQwest, on the verge of collapse, advises customers to make
contingency arrangements
- Information security
- Top ten actions for
the board
- ERP systems
- Case study : Hershey
Foods - implications of ERP problems
- The internet
- Outsourcing
Chapter
9
- Role of the
emergency services
- They are the experts
- National emergencies
- The approach to
emergency planning
- The approach to a
major incident
- Liaison with the
fire authorities
- Major accident
hazards
Explore the Disaster Recovery
Toolkit
Contains 18 ready to use templates for successful
Disaster Recovery Planning / IT Service Continuity
Management
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